Care Plan (Combo 16)

Care Plan

(COMBO 16)

A monthly care plan tailored to you.

includes the following:

Our boiler service care plan spreads the cost of your annual service over 12 months, so you can rest assured that your boiler is in great shape without the worry of a costly one-off payment.

Boiler Service Plan (compulsory)

£7per month

INCLUDED
flue gas analysis
expansion vessel pressure check
electrical connection check
fan pressure check
ignition probe test
main heat exchanger clean and new seals fitted if required
gas pressure test
condensate trap clean
system pH test
filter clean
central heating system check (if requested)
infrared radiator check (if requested)
NOT INCLUDED
repairs or maintenance work
removing sludge or hard water scale
^{Please Note: The exact tests to be carried out will depend on the make and model of your boiler.}

Designed specifically for older boilers and programmers that are no longer covered by the manufacturer’s guarantee, this plan gives you the reassurance that we’ll come out and fix your boiler or programmer should they ever break down.

If it’s beyond repair or we can’t source the parts required, we’ll quote for replacing it with a similar or better model with free installation.

Boiler and Programmer Care Plan

£7per month

INCLUDED
repairing your boiler and/ or programmer (if they’re repairable)
replacing and fitting broken parts
installing a replacement boiler and/or programmer (where existing systems are beyond repair)
repairing or replacing room or frost thermostats
NOT INCLUDED
repairing damage caused by sludge, scale and other debris
the cost of a new boiler or programmer
^{Please Note: The plan can cover domestic condensing gas boilers up to 70Kw but no back boilers or boilers with a square flue.}

Our pipework plan covers the cost of repairing or replacing your home’s pipework, radiators and above ground drainage. If there’s a burst pipe or a gas leak, we’ll be there within 24 hours to take care of it.

Pipework Care Plan

£7per month

INCLUDED
Repairing, replacing or unblocking:
radiators
radiator valves
central heating pipework
grey and foul water waste pipes
soil and vent pipes
above ground drainage
stopcocks
overflow pipes
washing machine, dishwasher, and washer-dryer pipes
gas pipework in your home
mains water supply pipe
hot and cold water pipes
NOT INCLUDED
warm air and underfloor central heating systems
taps, showers, baths, sinks and toilets
pumps, macerators and waste disposals
guttering and rainwater pipes
below ground drains and drainage systems (e.g. septic tanks)
regular drain cleaning or descaling
frozen pipes that aren’t damaged
gas appliances

Like any gas appliance, your fires need regular servicing to make sure they are working safely and effectively.

Gas Fire Service Plan

£5per month

INCLUDED
servicing your covered gas fire once per year
NOT INCLUDED
repairs, spare parts and replacement gas fires
^{Please Note: The £5 monthly cost of this care plan is per fire. To cover more than one fire, simply multiply the £5 cost by the number of fires you wish to cover.}